Effective Date: August 8th, 2025

These Terms of Service ("Terms") govern your access to and use of the Crashly mobile application (“App”), the Crashly website located at [www.crashly.com] (“Site”), and any other services offered by Crashly (“we,” “us,” or “our”), including those provided by Crashly Law, PLLC and the Crashly Fund.

Please read these Terms carefully. By accessing or using any part of our App, Site, or services, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Overview of Crashly Services
Crashly operates an integrated platform comprised of:

- Crashly App: A driver-focused mobile app that provides tools to help individuals prepare for, respond to, and recover after a car accident, including guided questionnaires, incident documentation, legal education, and recovery eligibility tools.

- Crashly Law, PLLC: A Florida-based law firm that offers personal injury legal services. Legal services are provided only through a formal engagement and signed retainer agreement.

- Crashly Fund: A charitable initiative designed to offer financial support to qualifying individuals following a motor vehicle accident, subject to eligibility and funding availability.

2. Eligibility
To use the App or Site, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these criteria.

3. No Legal Relationship Without Retainer
Accessing the Crashly App or Site, including using any of our questionnaires or automated tools, does not create an attorney-client relationship.

An attorney-client relationship is only formed when: You sign a written retainer agreement with Crashly Law, PLLC, and we confirm our legal representation in writing.

Until then, no legal duties apply, and any information submitted through the platform is not considered privileged or confidential under attorney-client privilege.

4. Use of Crashly App & Website
You agree to use the App and Site solely for lawful purposes and in accordance with these Terms. You must not:

- Use any part of the platform to impersonate another individual or misrepresent your identity.

- Attempt to gain unauthorized access to any system or data.

- Upload or transmit any malicious code, viruses, or disruptive content.

- Use the platform to solicit, harass, defame, or harm others.

We reserve the right to terminate your access to the App or Site for any violation of these Terms.

5. AI & Automated Features Disclaimer
Some Crashly features may use automation or artificial intelligence (“AI”) to help guide you through accident documentation or case intake. These tools:

- Do not constitute legal advice;

- Are not a substitute for an attorney’s judgment;

- Are provided for informational and operational support only.

Crashly Law, PLLC reviews all legal filings before submission. If you engage the law firm, human attorneys remain responsible for representing your legal interests.

6. Third-Party Services & Integrations
Our platform may interface with third-party services such as:

- CRM platforms or law firm case management systems,

- Payment processors,

- Communication tools (e.g., Twilio, Zoom),

- Healthcare providers and insurance companies.

Crashly is not responsible for the privacy, security, or accuracy of data handled by third parties. Use of third-party tools is governed by their respective terms and policies.

7. Rewards & Recovery Tools
The Crashly App may provide reward points or other incentives for safe driving, legal intake completion, or educational participation. Rewards may be:

- Funded internally or by third-party partners (e.g., gas stations, service providers),

- Subject to availability and redemption terms,

- Non-transferable and non-redeemable for cash.

Eligibility for accident recovery or legal representation depends on your answers to qualifying questions. Final eligibility decisions are made by Crashly Law, PLLC, or other partner firms.

8. Intellectual Property
All content on the App and Site, including designs, logos, software code, text, images, and databases, is owned by or licensed to Crashly and is protected by copyright, trademark, and other laws.

You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any part of the platform without prior written consent.

9. Disclaimer of Warranties
Crashly provides the App, Site, and related services “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that:

- The services will be secure, uninterrupted, or error-free.

- Any results from using our platform will be accurate or reliable.

- Legal or financial outcomes will occur.

If you choose to engage with Crashly Law, PLLC, your legal rights and responsibilities will be governed by the written retainer agreement.

10. Limitation of Liability
To the fullest extent permitted by law, Crashly and its officers, directors, employees, contractors, or affiliates shall not be liable for:

- Any indirect, incidental, consequential, or punitive damages;

- Loss of data, revenue, profits, or goodwill;

- Errors in automated services or third-party integrations.

This limitation applies even if we were advised of the possibility of such damages.

11. Indemnification
You agree to indemnify and hold Crashly, its affiliates, and its employees harmless from any claims, damages, liabilities, losses, or expenses arising from:

- Your violation of these Terms;

- Your misuse of the App, Site, or services;

- Your violation of any third-party rights or applicable laws.

12. Termination
We may suspend or terminate your access to the App or Site at any time without notice, for any reason, including violations of these Terms. Upon termination, all licenses and rights granted to you will immediately cease.

13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action arising under these Terms shall be filed exclusively in the state or federal courts located in Miami-Dade County, Florida.

14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Updates will be posted to this page with the revised effective date. Continued use of the platform after such changes constitutes your acceptance of the new Terms.

15. Contact Us
If you have questions about these Terms or any part of the Crashly platform, please contact:

Crashly Legal Department
Email: [email protected]

Phone: (305) 786-3004

Mailing Address: 850 NW 42nd Ave, Suite 305, Miami, FL 33126